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ePARTS
ePARTS makes finding the appropriate spare parts for our products fast and easy. The parts are listed according to the model range and appear as a simple zoomable expanded-view drawing. The software is free of charge. As a direct BITZER customer registered at myBITZER, you benefit from additional advanced features – for example, the ability to view online prices of individual spare parts.
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WHISTLE-BLOWER PROTECTION SYSTEM
BITZER INTEGRITY LINE
The company-wide BITZER whistle-blower protection system, BITZER Integrity Line, allows all employees of the BITZER Group, business partners and other third parties to report suspected and known violations of the BITZER Code of Conduct for Employees or the BITZER Code of Conduct for Business Partners as well as any violations of applicable laws – if desired, anonymously.
Implemented with the help of an external service provider, BITZER Integrity Line has been assessed by the BITZER Data Protection Officer for compliance with data protection provisions and by BITZER IT for data security. The system enables confidential dialogue secured with special encryption. With 17 languages to choose from, whistle-blowers can submit their information in their preferred language – either in written form or as a voice message. BITZER Legal Services, the BITZER Group’s central legal department, will review the information, after which the Head of Legal Services will decide which measures are to be taken and which BITZER employees are to be involved in processing the information.
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CODE OF CONDUCT FOR BUSINESS PARTNERS
By acting with honesty and fairness and within the boundaries of the law worldwide, we undertake to support the protection of international human rights, compliance with employee protection rights, the protection of the environment and the fight against international corruption. Furthermore, in light of this responsibility, we undertake to respect our business partners as a fair competitor in a free market. We expect the same of our business partners and their employees and demand that our business partners comply with applicable laws and our Code of Conduct for Business Partners.
CODE OF CONDUCT FOR EMPLOYEES
As a global company, we behave in a manner that is consistent with and respectful of the diversity of the various legal and cultural conditions. The BITZER Group’s Code of Conduct for Employees forms the heart of the BITZER compliance programme. It is binding for all employees of the BITZER Group companies and should help us achieve our shared company aims.